Privacy Policy
Note: This English translation is provided for convenience. If there is any discrepancy between this translation and the Japanese original, the Japanese version shall prevail.
R Assessment LLC (the “Company”) appropriately protects personal information obtained through the following services and websites operated by the Company (collectively, the “Company Services”) and handles such information in compliance with the Act on the Protection of Personal Information and other applicable laws and regulations.
- LONG TERM, a private-agent real estate service for central Tokyo
- STRADE, a fully online real estate sales service with a fixed fee of JPY 330,000
- R Assessment LLC corporate website
1. Definition of Personal Information
In this Policy, “personal information” means information that can identify a specific individual, such as name, address, telephone number, email address, date of birth, employer, annual income, family composition, and property information, as well as information that can be readily matched with other information to identify a specific individual. This includes information contained in certificates of registered matters and identity verification documents (such as driver’s licenses and passports) obtained in connection with real estate sales, purchases, leases, and other transactions.
2. Acquisition of Personal Information
The Company acquires personal information by lawful and fair means, within the scope necessary for its business, after clearly indicating the purpose of use.
3. Purposes of Use
The Company uses acquired personal information for the following purposes:
- To provide the Company Services, verify identity, register users, and conclude and perform contracts
- To broker real estate sales, purchases, and leases; conduct property appraisals, advertising, sales activities, and related operations
- To communicate and coordinate with contracting parties, business partners, financial institutions, judicial scriveners, land and house investigators, property management companies, insurance companies, and other relevant parties
- To prepare and retain contractual documents and fulfill obligations under the Real Estate Brokerage Act and other laws and regulations
- To respond to inquiries, consultations, complaints, and requests for disclosure or other action
- To provide information about the Company Services, important notices, and information suited to customer interests
- To analyze use of the Company Services, improve quality, plan new services, and prevent unauthorized use
- To respond to disputes, accidents, and other problems, and to exercise rights and perform obligations
- For purposes incidental to the above
4. Provision to Third Parties
The Company does not provide personal information to third parties without the individual’s prior consent, except in the following cases:
- When required by law
- When necessary to protect a person’s life, body, or property and obtaining consent is difficult
- When particularly necessary to improve public health or promote the sound growth of children and obtaining consent is difficult
- When cooperation is necessary for a national or local government body, or a party entrusted by it, to perform duties prescribed by law, and obtaining consent may impede the performance of those duties
- In other cases where provision to a third party is permitted under the Act on the Protection of Personal Information
If it is necessary to provide personal information to financial institutions, judicial scriveners, land and house investigators, property management companies, insurance companies, or other parties in order to carry out a real estate transaction, the Company will, except where otherwise permitted by law, obtain the individual’s consent after indicating the recipient and purpose of provision.
5. Outsourcing of Personal Information Handling
The Company may outsource advertising delivery, system operations, data storage, document delivery, and other operations within the scope necessary to achieve the purposes of use. In such cases, the Company appropriately selects contractors and exercises necessary and appropriate supervision, including the conclusion of agreements.
6. Security Management
The Company endeavors to keep personal information accurate and up to date and implements organizational, personnel, physical, and technical security measures to prevent unauthorized access, loss, destruction, alteration, or leakage. The Company also provides necessary and appropriate education and supervision to employees and contractors who handle personal information.
7. Requests for Disclosure, Correction, Suspension of Use, etc.
Individuals may request notification of the purpose of use; disclosure; correction, addition, or deletion; suspension of use or erasure; and suspension of provision to third parties with respect to their personal information held by the Company. To make a request, please contact the office listed in Section 10. After verifying the requester’s identity, the Company will respond within a reasonable period and scope in accordance with applicable laws. If the Company is unable to comply with a request under applicable law, it will explain the reason.
8. Cookies and Access Analytics
The Company Services may use cookies, access logs, and other identifiers to improve convenience, analyze usage, improve services, and deliver advertising. Such information may include device information, browser information, IP addresses, and browsing history.
The Company may use analytics services such as Google Analytics. Information collected by analytics services is managed in accordance with the privacy policies and other terms of the respective service providers. Cookies can be disabled in browser settings; however, doing so may prevent use of certain parts of the Company Services.
9. Legal Compliance and Changes to this Policy
The Company complies with the Act on the Protection of Personal Information, the Real Estate Brokerage Act, and other applicable laws, regulations, and guidelines. The Company may review and amend this Policy in response to legal amendments or changes to the Company Services. Material changes will be announced by posting them on the Company website or by another appropriate method.
10. Contact
For inquiries regarding this Policy or the handling of personal information, or for requests for disclosure or other action, please contact:
R Assessment LLC
Address: Toranomon ACT Building 4F, 5-11-12 Toranomon, Minato City, Tokyo 105-0001, Japan
Email: info@r-assess.com
Last updated: August 26, 2026